Help Centre

classofodds | Frequently Asked Questions

Got questions about ClassOfOdds? You're in the right place. This page covers everything from account setup and payments to games, withdrawals, and responsible gaming — all written for Filipino players in plain, everyday English.

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What Can We Help You With?

Browse by topic or scroll through the full FAQ below. Every section is written to give you a clear, direct answer — no runaround.

Account & Registration

How to create your ClassOfOdds account, what documents you need, the KYC process, and how to manage your profile settings after signing up.

Deposits & Payments

Everything about funding your account in PHP — local bank transfers, e-wallets, and what payment methods are accepted at ClassOfOdds.

Withdrawals

How to request a payout, how long it takes, what verification is required, and what to do if your withdrawal hasn't arrived yet.

Games & Betting

Questions about slots, eBingo, Fish Games, live casino, and sports betting — including how games work and how results are determined.

Responsible Gaming

How to set deposit limits, request self-exclusion, recognise warning signs, and reach out if you or someone you know needs support.

Player Support

How to get in touch with the ClassOfOdds support team, expected response times, and tips for getting your issue resolved faster.

Account Deposits Withdrawals Games Responsible Gaming

Head over to the Register page and fill in your full legal name, email address, Philippine mobile number, password, and date of birth. After submitting, you'll receive an OTP on your mobile to verify your number, and a confirmation link by email. Once both are confirmed, your account is active. Full withdrawal access requires completing KYC identity verification, which you can do from your account settings.

Any valid Philippine government-issued ID is accepted — passport, SSS/UMID card, driver's licence, PhilHealth ID, Voter's ID, PRC ID, or postal ID. You'll also need to provide a clear selfie taken at the time of submission. Make sure the ID is not expired and all text is legible in your photo.

No. ClassOfOdds operates a strict one account per player policy. Creating multiple accounts is a violation of our Terms and Conditions and may result in all duplicate accounts being permanently closed, including any balances held in them.

Contact the ClassOfOdds support team at [email protected] with your registered email address or mobile number. After verifying your identity, our team will assist you through the account recovery process. For security reasons, we never ask for your password — be cautious of anyone who does.

Yes. Contact [email protected] to request a contact detail update. For security purposes, you'll need to verify your identity before any changes are applied to your account. Keeping your contact details current is important — your mobile number is used for OTP verification during login and sensitive account actions.

ClassOfOdds accepts deposits via Philippine bank transfer (online/mobile banking) and Philippine e-wallets such as GCash and Maya. All transactions are processed in PHP (Philippine Peso). Credit cards and cryptocurrency are not accepted as deposit methods on this platform.

Deposits via Philippine e-wallets are typically credited quickly. Bank transfers may take longer depending on your bank's processing time. If your deposit hasn't appeared after the expected timeframe, contact [email protected] with your transaction reference number and we'll look into it.

Minimum deposit amounts may vary depending on the payment method used. Current deposit limits are displayed within your ClassOfOdds account when you initiate a transaction. All amounts are in Philippine Peso (PHP).

You can usually explore the platform after basic registration, but full account functionality — including larger deposits and all withdrawals — requires completing KYC identity verification. Submitting your government-issued ID and selfie early means you won't encounter any delays later when you want to access your winnings.

Log in to your ClassOfOdds account and navigate to the withdrawal section. Select your preferred payment method — Philippine bank account or e-wallet — enter the amount in PHP, and confirm the request. Withdrawals are processed to the account registered under your verified name. See the Withdrawal page for a detailed walkthrough.

Processing times vary by payment method. E-wallet withdrawals are generally faster than bank transfers. Withdrawal requests are reviewed during business hours. If your payout hasn't arrived within the expected window, email [email protected] with your withdrawal reference number for a status update.

Withdrawals can be declined for several reasons: incomplete KYC verification, the payout account name not matching your registered name, an outstanding account review, or attempting to withdraw to an account that wasn't used for deposits. Contact [email protected] for the specific reason and to resolve the issue.

Philippine e-wallets such as GCash and Maya are available as withdrawal destinations, subject to the name on the account matching your verified ClassOfOdds identity. All payouts are in PHP. For the most current list of supported withdrawal methods, check your account dashboard or contact support.

ClassOfOdds offers a wide range of game categories for Filipino players: slots from multiple game providers, eBingo, Fish Games, live casino tables (baccarat, roulette, and more), and sports betting on PBA, NBA, volleyball, boxing, football, esports, and international events. Browse everything via the Game Lobby.

Slot and eBingo outcomes on ClassOfOdds are determined by certified random number generators (RNGs). Live casino games use real-time physical elements (cards, wheels) operated by trained dealers. Sports betting results are determined by the actual outcome of the live event. No game guarantees a win, and all outcomes carry inherent risk.

Yes. The entire ClassOfOdds platform is optimised for mobile browsers on both iOS and Android smartphones and tablets. There's no app download required — just open your browser, go to classofodds.org, log in, and start playing. The experience works well whether you're in Manila, Cebu, Davao, or anywhere else in the Philippines.

ClassOfOdds covers the sports most popular with Filipino fans — basketball (PBA and NBA), volleyball, boxing, football, esports, and major international tournaments. The available events and betting markets are displayed in the sportsbook section of the Game Lobby.

Deposit limits can be set from within your ClassOfOdds account settings once you're logged in. You can choose daily, weekly, or monthly limits in PHP. Reducing a limit takes effect immediately; increasing a limit has a built-in waiting period to prevent impulsive decisions during play. See the Responsible Gaming page for full details.

Email [email protected] to request a self-exclusion. Specify whether you'd like a temporary or permanent exclusion. During the exclusion period, you will not be able to log in, place bets, or make deposits. ClassOfOdds will also pause promotional communications to your registered contact details.

All players must be at least 21 years of age to register and play at ClassOfOdds. Age is verified through KYC identity checks using a valid government-issued Philippine ID. Accounts confirmed to belong to players under 21 are closed immediately and any funds are returned after review.

The first step is recognising it — which you've already done. Consider taking a break using the self-exclusion feature, or reaching out to someone you trust. ClassOfOdds supports responsible gaming and our team is available at [email protected] if you want to discuss limits or exclusion options. Visit our Responsible Gaming page for practical guidance and warning sign checklists.

Still Need Help?

Can't find the answer you're looking for? Our support team is here to help. Send us an email and we'll get back to you.

Quick Tips

  • Complete KYC early to avoid withdrawal delays
  • Keep your mobile number active for OTP
  • Use a unique, strong password
  • Set a budget before every session
  • Log out on shared devices
  • Never share your password or OTP
21+

Age Requirement

ClassOfOdds is strictly for players 21 years old and above. No exceptions.

Join ClassOfOdds and Start Today

Registration is free and takes just a few minutes. Create your account, explore the full game lobby, and play responsibly — all in Philippine Peso.

Must be 21 years of age or older. Online gaming involves risk. Play within your means.